WORK EXPERIENCE
PSCU > Product Designer (Jan. 2020–Present)
PSCU is the nation’s premier payments credit union service organization that supports the success of 1,500 credit unions and representing more than 3.8billion transactions annually.
• Lead UI/UX and designed projects from concept to production for the DX Online responsive web application
• Created and managed style guide and design system within Sketch, including styles, symbols and templates
• Hands-on contributor in all aspects of UX Design, ideation, concepts, wireframes, prototypes to high-fidelity finalized designs
• Create responsive designs and prototypes to illustrate complex concepts to users and stakeholders
• Collaborate with user researchers to truly understand our customers and users’ goals and needs
• Ability to understand and distill complex problems into simple, informed solutions
• Experience working in an iterative and agile development environment
• Demonstrate teamwork and solid communication skills to effectively collaborate with multi-functional and multi-disciplined teams
• Presented UX concepts and designs to stakeholders, as well as facilitated weekly team meetings
• Ensured all designs met ADA and WCAG Compliance guidelines
Insurance Media Services > Art Director (Nov. 2010–Jan. 2020)
Insurance Media Services was a marketing company that provided media solutions to professional insurance companies and marketing organizations.
• Worked directly with the CEO to develop fresh and creative ideas and ways to improve efficiency and workflow; regularly scrutinized the team's toolset to ensure tools and processes provided maximum efficiency, collaboration opportunities, and ability to scale
• Presented ideas to peers and executive level stakeholders with passion and persuasion, based on solid strategy and defensible rationale
• Interpreted various types of content and information to design and create high-quality motion graphics for multiple marketing channels
• Presented and communicated new UI/UX concepts to CEO and team
• Oversaw the UI/UX and visual design of RetireStronger.com for AIG; the website has been a significant part of accomplishing marketing goals and sales targets for several years
• Oversaw the UI/UX and visual design of Campaign-In-A-Box for AIG; the website was an award winner by two different Insurance Associations & was a success with the internal & external sales force and has hundreds of downloads occurring daily
• Oversaw the UI/UX and visual design of Producer's eSource website that included a new brand identity (logo), color scheme, and a completely redesigned web interface that resulted in increased unique visitors & ad revenue
• Utilized UX best practices to create user-centered designs for emails, landing pages & websites
• Collaborated with developers to ensure the delivery of production-ready assets
Agent Media Corporation > Visual Designer / UI Designer (Apr. 2005–Nov. 2010)
Agent Media was a database and marketing company for the life, health and annuity segments of the insurance industry and had an annual revenue of $15M.
• Developed new branding of company's website that included a new brand identity (logo), color scheme, and a completely redesigned web interface
• Designed & coded emails and landing pages utilizing UX best practices with a strong focus on conversions & leads
• Created company's yearly media guides & received a national award for best design
• Redesigned the Agent's Sales Journal that had a 50,000-circulation national edition and 11 regional editions that reach 390,000 insurance producers & received a national award for best publication redesign
• Worked directly with the Art Director to improve efficiency and workflow
Zimmerman Advertising > Graphic Designer (Apr. 2004–Apr. 2005)
Zimmerman Advertising is the 14th largest advertising agency in the world with published billings in excess of $4 billion.
• Demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources, identify and address problems, and meet deadlines
• Solution-oriented, and supportive in finding solutions to unexpected challenges
• Produced excellent designs for clients, both creatively as well as effectively, in multiple media types (print, digital, outdoor, and collateral)
• Sought out new design perspectives and brought ideas and innovation to the team
SKILLS
Visual UI Design | Sketch | Wireframing | Adobe XD | Prototyping | Invision | Motion Graphics | After Effects | Wordpress | Email Marketing | Website Design | HTML/CSS
AWARDS
2010 Folio Magazine | Gold Ozzie
2010 Folio Magazine | Silver Ozzie
2010 American Society Of Business Publication Editors | Silver Azbee
2009 Folio Magazine | Gold Ozzie
2010 Folio Magazine | Silver Ozzie
2010 American Society Of Business Publication Editors | Silver Azbee
2009 Folio Magazine | Gold Ozzie